First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.

**JOB RESPONSIBILITIES**

**Dispatching/Paperwork**

+ Provides consistent support by dispatching resources to meet the needs of client families

+ Receives first call information and initiates the resources required for dispatch

+ Processes removal paperwork

+ Assists with recording keeping of embalming documentation as required

+ Ensures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include:

+ Removals

+ Visitations

+ Transfers of casketed decedent and/or remains to final dispositions

+ Decedent memorial services

**Scheduling**

+ Schedules activities for both the internal staff as well as market locations

+ Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:

+ Removals

+ Visitations

+ Transfers of casketed decedent and/or remains to final dispositions

+ Decedent memorial services

+ Maintains in-house scheduling of location resources

+ Schedules sufficient resources to meet market commitments

**Customer Service**

+ Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well

+ Builds and maintains strong relationships by promoting a team atmosphere

+ Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding

+ Leads by example while staying engaged and supportive of company initiatives

**Manage Inventory (Location specific)**

+ Takes and places orders for necessary supplies

+ Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required

+ Order additional general supplies at the direction of the location management.

+ Performs other duties as directed by management

**MINIMUM REQUIREMENTS**

**Education**

+ High school diploma or GED equivalent

**Licenses**

+ Current valid driver’s license may be required

**Experience**

+ Minimum of six (6) months scheduling or logistics experience

**Knowledge, Skills and Abilities**

+ Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs

+ Ability to resolve issues in accordance with company goals and objectives

+ Excellent communication skills and interpersonal skills

+ Ability to prioritize and organize effectively with a keen sense to detail

+ Ability to work in a fast paced, high pressure environment

+ Ability to multi-task using multiple software programs simultaneously

+ Ability to communicate with associates, customers, supplies in person or by phone

+ Solid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learn

+ Good driving record

Postal Code: 85009

Category (Portal Searching): Operations

Job Location: US-AZ - Phoenix

Job Profile ID: F00211

Time Type: Part time

Location Name: Phoenix Personal Care Center

At ProTeX our goal is to build professionals that will help us build our business. Maybe that is you, maybe not. This doesn’t come from a cookie cutter approach that filters candidates through an exact checkbox. We have jobs that require certain abilities. But sometimes the ability for someone to do it doesn’t come from their prior jobs. Sometimes it’s their personality, perspective, work ethic, or lessons they learned from personal experiences that allow them to learn what is required. That is the ProTeX way. We are people, not numbers. If we don’t have the growth you are looking for, we’ll tell you. Maybe we’ll just be a stepping stone for your career and that is okay if we are. If we know that upfront, then we’ll see what experience we can give you to best set you up for success.

A Dispatcher role here can wear many hats and be a challenging position but also very rewarding. When working with our Dispatch team, it requires both physical and mental abilities in order to ensure efficient scheduling for all of our clients. This role requires strong clerical and administrative productivity, as you will be listening and speaking to people (at times in a state of distress) by phone or email. The job role requires the skill to create strong relationships with your surrounding team and with the clients who you will be in communication with regularly. He or She must be able to remain calm and professional when resolving escalations.

Your ability to listen, speak plainly, Multi task, and communicate effectively will be necessary.

Dispatchers are responsible for moving scheduling around, tracking the movements of our field

technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize

the most important situations, and think quickly on your feet. If this sounds like you and you are

dependable and ready for a challenge, then come join our ProTex family!

Job Requirements:

+ Exceptional telecommunication skills

+ Sufficient in computer operations and data entry

+ Ability to Multi task and work under pressure

+ High degree of emotional self-control

+ Work under stressful conditions and react appropriately

+ Strong desire to participate in group efforts

+ Self-Confidence and Self-Motivation

+ Empathy & Sensitivity

+ Willingness to maintain respectful working relationships with co-workers, supervisors and the general public

+ Able to report and assist to other departments in a timely manner

+ Follow-up on assignments for potential scheduling leads

+ Retrieving and expediting forms

Physical Demands:

+ Ability to sit, talk and hear

+ Ability to use hands and fingers to handle, feel or operate objects, tools or controls

+ Vision abilities include close vision and ability to adjust focus

+ Ability to function in work environment with moderate noise level from several sources creating constant activity

Job Type: Full-time

Powered by JazzHR

Overview Day shift, Part-Time: 7:00am - 7:30pm - 2 day shifts per week Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 3,700 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

**Required Qualifications**

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

**Preferred Qualifications**

+ Experience as a retail manager or supervisor

**Education**

High School diploma or equivalent preferred but not required.

**Pay Range**

The typical pay range for this role is:

$17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 04/15/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Work Location:** 1249 W Fairmont Dr, Tempe, AZ 85282

**Position Summary:**

Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success.

Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You’ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You’ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You’ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.

**Pay:** $25/hr. or $52,000/yr.

**Schedule:** Day shift. Must be able to work holidays and a weekend day, as necessary

Click below to see what makes Penske great!

Click Here! (https://www.youtube.com/watch?v=2gNxP04N06o)

**Major Responsibilities:**

• Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.

• Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace

• Generate new business leads as well as foster existing customer relationships

• Ensure complete customer satisfaction in a fast-paced environment.

**Why is Penske for you?**

+ We take pride in offering a competitive wage and great benefits.

+ Our Sales and Operations Management Trainee role is an hourly role, offering a starting salary of at least $52,000 per year. (May vary based on prior relevant work experience and market)

+ This position, at this location, offers premium pay for weekend work of $2.50/hr.

+ Advancement opportunities follow 6–9-month training period and include a generous base pay increase at that time.

**Qualifications:**

• Bachelor’s degree required, preferred concentration in Business or Marketing

• Effective communication skills, both written and verbal

• Internship or related work experience in a customer facing role preferred

• Results oriented, attention to detail and good time management skills

• A valid driver’s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26’ box truck.

• Regular, predictable, full attendance is an essential function of the job.

• Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

**Physical Requirements:**

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

**About Penske Truck Leasing/Transportation Solutions**

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Management Trainee

Job Family: Operations

Address: 1249 W. Fairmont Drive

Primary Location: US-AZ-Tempe

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2500882

**Work location:** 1945 W Hilton Ave, Phoenix, AZ 85009

**Position Summary:**

Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success.

Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You’ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You’ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You’ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.

**Pay:** $25/hr. or $52,000/yr.

**Schedule:** Day shift. Must be able to work holidays and a weekend day, as necessary

Click below to see what makes Penske great!

Click Here! (https://www.youtube.com/watch?v=2gNxP04N06o)

**Major Responsibilities:**

• Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.

• Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace

• Generate new business leads as well as foster existing customer relationships

• Ensure complete customer satisfaction in a fast-paced environment.

**Why is Penske for you?**

+ We take pride in offering a competitive wage and great benefits.

+ Our Sales and Operations Management Trainee role is an hourly role, offering a starting salary of at least $52,000 per year. (May vary based on prior relevant work experience and market)

+ This position, at this location, offers premium pay for weekend work of $2.50/hr.

+ Advancement opportunities follow 6–9-month training period and include a generous base pay increase at that time.

**Qualifications:**

• Bachelor’s degree required, preferred concentration in Business or Marketing

• Effective communication skills, both written and verbal

• Internship or related work experience in a customer facing role preferred

• Results oriented, attention to detail and good time management skills

• A valid driver’s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26’ box truck.

• Regular, predictable, full attendance is an essential function of the job.

• Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

**Physical Requirements:**

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

**About Penske Truck Leasing/Transportation Solutions**

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Management Trainee

Job Family: Operations

Address: 1945 W Hilton Ave.

Primary Location: US-AZ-Phoenix

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2500890

**Company Description**

We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

**Job Description**

Are you a dedicated, hardworking professional in transportation engineering and project management? Olsson, a leading engineering consulting firm, is expanding its team in Colorado Springs, CO. We're seeking a dynamic Project Engineer with a passion for positively impacting communities through innovative transportation solutions.

As a Project Engineer for our Roadway group, you'll drive our transportation projects, leveraging your expertise to lead diverse engineering and project management tasks. Your advanced techniques, critical decision-making, and collaboration will shape infrastructure projects, offering valuable experience in a creative and collaborative environment.

Primary Duties and Responsibilities:

+ Lead transportation project evaluation, design, and construction for successful execution.

+ Refine project scope and schedules through collaboration with project team members.

+ Prepare comprehensive project documentation, including specifications, manuals, and permits.

+ Serve as the resident project representative, ensuring compliance and high-quality standards.

+ Review shop drawings, assess alternative designs, and communicate requirements to contractors and clients.

+ Foster strong client relationships to fulfill project needs effectively.

+ Mentor and supervise junior staff, contributing to their growth and development.

+ Utilize Open Roads Designer software and standard engineering techniques to deliver exceptional results.

+ Engage in continuous learning, seeking guidance on complex projects for professional growth.

+ Play a vital role in marketing and business development, including proposal writing and client engagement.

_We have one current opening and will consider candidates interested in being located out of our Colorado Springs, CO, Loveland, CO, Denver, CO, or Phoenix, AZ office location._

**Qualifications**

**You are passionate about:**

+ Working collaboratively with others.

+ Having ownership in the work you do.

+ Using your talents to positively affect communities.

**You bring to the team:**

+ Strong communication skills.

+ Ability to contribute and work well on a team.

+ Excellent interpersonal and problem-solving skills.

+ Bachelor’s degree in engineering.

+ Registered Professional Engineer (PE) with a minimum of six years of full-time engineering experience.

+ Proven experience and proficiency with Open Roads Designer software.

+ Solid understanding of standard engineering techniques, procedures, and codes.

+ Strong project management and organizational skills.

**Additional Information**

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

+ Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)

+ Engage in work that has a positive impact in communities

+ Receive an excellent 401(k) match

+ Participate in a wellness program promoting balanced lifestyles

+ Benefit from a bonus system that rewards performance

+ Have the possibility for flexible work arrangements

Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

\#LI-DD1

**Company Description**

We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

**Job Description**

Olsson provides multidisciplinary design services for transportation-related projects including urban and rural highways, interchanges, and municipal roadways. As a Senior Engineer for our Roadway team, you will ensure successful project deliverables and completion for complex and high-priority projects that may span across multiple teams. You will also provide direction to the Roadway team and ensure quality execution of key projects that provide purposeful, high-quality solutions to successfully solve engineering and design needs.

Primary Responsibilities:

+ Provides high-level project design and review of project documents and design quality for complex projects.

+ Serves as a technical specialist, applying advanced engineering concepts and developing approaches to solve for complexities.

+ Performs QA/QC and ensures delivery of completed designs meets quality standards and project objectives.

+ Conducts research in areas of considerable scope and complexity.

+ Advises and directs staff on design approaches to fulfill project requirements.

+ Works collaboratively to promote efficiencies and produce high quality work.

+ Contributes to the development of standards and/or guidelines for engineering activities within the team.

+ Supervises and reviews technical assignments of less experienced staff. Assists with mentoring and development of junior staff.

+ Helps to build and maintain strong client relationships, ensuring our projects meet and exceed client expectations.

_We have one current opening and will consider candidates interested in being located out of our Colorado Springs, CO, Loveland, CO, Denver, CO, or Phoenix, AZ office location._

**Qualifications**

**You are passionate about:**

+ Working collaboratively with others

+ Having ownership in the work you do

+ Using your talents to positively affect communities

**You bring to the team:**

+ Strong communication skills.

+ Ability to contribute and work well on a team.

+ Bachelor’s degree in Engineering.

+ Registered Professional Engineer (PE) with a minimum of eight years of full-time engineering experience.

+ Proven experience and proficiency with Open Roads Designer software.

+ Solid understanding of standard engineering techniques, procedures, and codes.

+ Strong project management and organizational skills.

+ Excellent client service orientation.

+ Solid interpersonal and decision-making skills and the ability to generate innovative and effective solutions to complex problems.

**Additional Information**

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

+ Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)

+ Engage in work that has a positive impact in communities

+ Receive an excellent 401(k) match

+ Participate in a wellness program promoting balanced lifestyles

+ Benefit from a bonus system that rewards performance

+ Have the possibility for flexible work arrangements

Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

\#LI-DD1

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ITOM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

+ Empowering a culture of safety, security, and compliance in all aspects of datacenter activities

+ Leading and managing a team of high-performing individual contributors and their ongoing talent development

+ Managing and overseeing datacenter site services, logistics, and deployment

+ Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.

+ Analyzing production operations and initiate corrective actions to ensure operational stability.

+ Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.

+ Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success.

+ Embody our culture and values .

**Qualifications**

**Required/Minimum Qualifications**

+ High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)

+ OR equivalent experience.

+ **Other Requirements:**

+ Ability to meet Microsoft, customer and/or government security screening requirements arerequired for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Preferred Qualifications**

+ Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

+ OR High School Qualification or equivalent AND 10+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

+ OR equivalent experience.

+ 1+ year(s) of people management experience.

+ Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.

Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $100,800 - $195,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $135,200 - $222,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 29, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

**Overview**

You will schedule and dispatch service technicians from customer calls and service contracts to specific locations for routine maintenance and emergency repairs.

**Responsibilities**

+ Ability to prioritize calls and leverage appropriate workforce.

+ Schedule or dispatch service technicians to appropriate locations, according to customer requests, specifications, or needs. Verify receipt of call by technician.

+ Respond to customer difficulties with billing and service.

+ Communicate work orders, messages, or information to or from supervisors, or technicians.

+ Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. Assign a technician working in the area and work order or purchase order number.

+ Upon work completion close ticket and contact customer for feedback about the task performed & the quality of the work.

+ Respond and review calls taken by call center.

+ Obtain COD information and notify credit to send an application for credit approval to new customers

+ Additional responsibilities as assigned.

**Qualifications**

+ High school diploma/GED: associate degree preferred

+ 0-5 years of related experience and/or training; or equivalent combination of education and experience

+ Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment

+ Strong communication skills, verbal and written, required.

+ Intermediate to advanced proficiency in Microsoft Office Suite

+ Strong organizational, time management skills, and high attention to detail

+ Flexibility to work outside normal working hours, as required.

+ Working knowledge of refrigeration/HVAC a plus

+ High level of professionalism and diplomacy

+ Superior customer service skills

+ Excellent telephone and communication skills with ability to handle high volume of calls

+ Demonstrated ability to make decisions, learn quickly, think rationally and exercise good judgment

+ Work effectively in diverse team environment

Our organization offers benefits that are the best fit for you at every stage of your career:

Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more

Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents as well as 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.

_Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor._

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